TechBuddy Independent Tech Support

TechBuddy connects tech enthusiast and common users with excellent tailor-made service experience,
based on listening and analyzing the needs.

WHAT HAS BEEN DONE

Consumer Electronics (CE) is a fast-moving industry, with a big influence on our daily life. The gap between the industry and the customers is getting bigger since retailers’ profitability is under pressure for a long time cause today primary focus is on price and volume. That creates a lack of trust, irresponsible manufacturing, lack of genuine quality service, high retail employee turnover and a change of consumer behavior.
This needs fundamental changes and disruption. TechBuddy main focus is the customer and long-term relationship with them – all based on a scalable platform.

CHALENGE

Create a mobile application based on a scalable platform for building great relations with end-customers to re-position customer power, which will lead to sustainable, satisfactory consumption.